Summary
- A couple’s 10th anniversary trip was spoiled when they found their BMW covered in mud after using a valet parking service at Manchester Airport.
- The car had sand and cement inside, clothes were thrown around, and the mileage had increased significantly.
- The couple had followed instructions and paid for the service which appeared legitimate at the time of booking.
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- Customers complained about the state of their car after using Secure Airport Transfers Manchester
- Car returned dirty and with missing items, company claimed liability waiver signed
- Complaints of poor handling and attitude from company staff
- Incident marred a special anniversary trip to Rome and the Amalfi Coast
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- A man returned to his car in airport parking to find it dirty and with missing items
- He was accused of damaging the car, but claims it was already in that condition
- Police are investigating the incident further
- Greater Manchester Police urge anyone with information to come forward