Social Security Works blasted the Trump administration on Thursday for covering up damaging information in a Social Security Administration inspector general report. According to The Washington Post, the published report claimed wait times to reach representatives had been reduced to under 10 minutes, but an unpublished draft revealed the true metric, or “total wait time,” showed callers averaged 46 minutes to over two hours in 2025. The damaging data was deleted before publication. Nancy Altman, Social Security Works president, connected the cover-up to Trump’s firing of the SSA inspector general, characterizing it as part of a broader effort to dismantle government transparency. She stated, “Inspectors general are the American peoples’ eyes and ears,” and accused the administration of eliminating independent oversight checks. Democratic consultant Jesse Lee linked SSA deterioration to Elon Musk’s Department of Government Efficiency mass layoffs of federal workers, noting the administration misrepresented the IG report while concealing evidence of service failures.Watch the video below. Your browser does not support the video tag.
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