MAKKAH — The authorities at the Grand Mosque in Makkah and the Prophet’s Mosque in Madinah have mobilized all their resources and capabilities to cope with the huge influx of Umrah pilgrims and worshipers during the last 10 days of Ramadan. The General Authority for the Care of the Affairs of the Two Holy Mosques has activated a comprehensive operational plan for the final 10 days of Ramadan, centered on four pillars: operational services, maintenance, crowd management, and enrichment.To manage the expected surge in visitors, the authority is using Internet of Things (IoT) technology and color-coded screens to monitor crowd density in real time, guiding worshippers to less congested areas. Maintenance efforts have been scaled up to ensure the peak efficiency of air conditioning, lighting, and sound systems, while crowd management has been bolstered by interactive 3D maps and barcode tracking.For those observing itikaf, the authority has launched a dedicated suite of logistical and medical services, along with digital prayer guides and Braille copies of the Holy Qur’ran. These integrated measures aimed to provide a seamless, high-quality spiritual experience for visitors to the Grand Mosque and the Prophet’s Mosque during the holiest nights of the year. The General Authority for the Care of the Affairs of The Grand Mosque and The Prophet’s Mosque has provided an integrated system of services for itikaf observers at the Two Holy Mosques, as part of its continuous efforts to create a spiritual environment and enable worshipers to perform their acts of devotion with ease and tranquility during the last ten days of Ramadan. The authority explained that comfortable spaces have been allocated for itikaf observers inside the Two Holy Mosques, with itikaf locations organized and numbered to facilitate access and maintain smooth movement within the corridors of the Two Holy Mosques.The services provided include personal care supplies, designated lockers for storing belongings, laundry services, and sleeping and comfort necessities. A variety of meals are also offered to itikaf observers to ensure a suitable environment for dedicating themselves to worship, remembrance, and recitation of the Holy Qur’an. In addition, three health service points have been made available to serve itikaf observers, one designated for women and two for men.The authority affirmed that these services form part of an integrated system of operational and service programs aimed at enhancing the quality of services provided to visitors of the Two Holy Mosques and enriching the experience of visitors and itikaf observers in line with the directives of the wise leadership in caring for the pilgrims and worshipers and ensuring the highest levels of comfort and tranquility for them.The authority continues its operational and organizational efforts around the clock, with qualified human resources and modern technologies, to ensure the provision of high-quality services that enrich the spiritual experience of itikaf observers during Ramadan.
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