School dinner payment app criticised for 10 refund fee

A payments company that was used by parents to pay for school dinners has drawn criticism for charging them £10 to withdraw the remaining funds in their accounts after it pulled out of the market. Squid, which was used by 600 schools around the UK to take payments, stopped its service earlier this month after announcing in February that the accounts would be ending. Readers have complained to Guardian Money and on online forums about the charge. Squid has defended its actions, saying the charges are in line with terms and conditions, but has refused to reveal how much money

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