The announcement of a new commission on social care has been met with an audible sigh from commentators, family carers and people needing care and support (Ministers plan biggest shake-up of adult social care in England for decades, 3 January). We’ve all been here before, built up expectations of reform and dared to hope things would change, only to face disappointment through the inaction of successive governments. There is little to inspire confidence that this time will be different. But could it be? The appointment of Louise Casey to chair the commission is to be welcomed – she has a
