Summary
- A man was forced to pay out of pocket for a hotel room for two nights after his flight was canceled by Virgin Atlantic.
- The cancellation left the man and his companion stranded in St. Lucia, with no support from the airline or their travel company.
- Despite being promised reimbursement, the man was left feeling abandoned by the lack of assistance.
- The airline eventually agreed to reimburse the out-of-pocket expenses and provided additional compensation for the inconvenience.