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Business Insider
Business Insider
US · 2 hrs ago
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Chipotle's CEO says customers can just ask for extra food. I put it to the test.
75Accuracy
centreBias
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Accuracy 75/100
Partisan intensity 45/100
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Centre / Neutral ✓ Fair headline

A Business Insider journalist tested Chipotle's CEO's claim that customers can request extra food by visiting three locations, finding inconsistent portion sizes and varying willingness among employees to provide complimentary add-ons.

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Chipotle's CEO says customers can just ask for extra food. I put it to the test.
I tested Chipotle's portion sizes after its CEO said customers should "just ask" for more food. Katherine Tangalakis-Lippert Chipotle's CEO went viral this week after saying customers should ask for more food if they want it. I went to three different locations to put his promise of "abundance" to the test. I found that portion sizes — and whether you can get extra add-ons for free — depend on who you ask. The first Chipotle employee I spoke to started scooping more steak into my bowl before I
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