CBC News
International · 4 hrs ago
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Telecom workers say AI being used to monitor employees, disguise accents of offshore agents
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centreBias
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Accuracy 75/100
Partisan intensity 35/100
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Centre / Neutral ✓ Fair headline
Canadian telecom workers are advocating for government restrictions on AI use, citing concerns that employers are deploying the technology to monitor staff and mask the accents of offshore call centre agents.
Telecom workers say AI being used to monitor employees, disguise accents of offshore agents
Telecommunications workers are calling for government restrictions on the use of artificial intelligence in the sector, suggesting the technology is being used to monitor workers and disguise the accents of overseas call centre workers.
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